Thomas Nitsche is Senior Manager Sales Excellence at Pilz.
What is your role at Pilz?
I’m part of the Global Sales and Marketing Team and strongly believe we should learn from one another. One of my tasks is to support the team that looks after the worldwide Pilz Partner Programme. What does that mean specifically? In addition to our high-quality products and services it is our knowledge that sets us apart, our customers benefitting from our competent advice. We offer them tailor-made, compliant safety solutions. That’s a key distinguishing feature of Pilz – we are the safety experts. That’s why we train our partners worldwide. At our Pilz Academy we work together almost on three levels: on ourselves, with our partners and with our customers.
How would you describe the Pilz mindset?
The Pilz brand is a promise: in everything we do, we want to make the world a safer place with our products, services and expertise – which includes Safety and Security. We are guided by our values. We want to be reliable, committed and creative partners for our customers, providing competent support on all matters of safety. In order to keep this promise, we ourselves must continue growing. And this is what we do, with worldwide training for our Pilz employees, who become experts as a result. And we do this also for our worldwide partners, who support us locally and help us to be close to the customer. (As a result we can provide even better advice to our customers.)
Pilz and its partners worldwide
Qualified, authorised and certified: we work with over 150 partners worldwide. With industry competence and a consulting service à la Pilz, they support our customers as they carry out safety and automation projects.
As independent companies certified by Pilz, System Partners support machine manufacturers and operators in every industry across the world. The complete solution for your plant and machinery is always firmly in sight.
Authorised Distributors are absolute experts in our product and system portfolio. Our distributors are experienced online wholesalers, technical distributors or agents. They advise on the optimum use of our products and always keep an extensive range of Pilz components in stock.
What is the added value for customers?
The best added value we can offer our customers is our experience and expertise. We know the country-specific safety requirements, and always keep an eye on laws and standards. We know what our customers need to do to make their plants safe and secure, based on these requirements. The latter will become even more important with the new Machinery Regulation from 2027, because security measures will then become mandatory. In brief: we see ourselves as ambassadors for Safety and Security.
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