After Pilz was the victim of a cyber attack in October 2019, the company launched a communication offensive. As part of the 4th CyberSicherheitsForum, a forum for cyber security presented by the state of Baden-Württemberg, Pilz received the safety award for their response.
13 October 2019: Pilz is at a standstill following a hacker attack. Data on servers and computers around the world has been encrypted to exact a ransom. But the company immediately switches gears. With agile methods and thanks to the employees’ tremendous dedication, Pilz quickly recovered. The company is open about the attack, regularly informing its employees and the public. Pilz received the Baden-Württemberg safety award this year for its exemplary crisis communication.
Outstanding openness
Thomas Strobl, Digitalisation Minister and Deputy Minister President of Baden- Württemberg, and Minister of Economic Affairs Dr Nicole Hoffmeister-Kraut presented the award to Thomas Pilz. “An authentic and open handling of a cyber attack is absolutely necessary to successfully take action against this type of crime,” praised Thomas Strobl. “A strong awareness among our companies for safety matters is more important than ever to maintain and strengthen the economic success of our state.” The threat to data and expertise has unfortunately become a constant companion in company processes. And yet, the topic is still frequently underestimated. The safety award is meant to raise companies’ awareness of these risks and promote the innovation potential in this area,” added Dr Nicole Hoffmeister-Kraut.
From the very beginning, Pilz openly communicated about the hacker attack to customers and the public in order to raise awareness about the dangers of cyber attacks. Thomas Pilz in particular has given many talks on the topic since then and has supported and advised other companies affected by this. While receiving the award, he expressly thanked the law enforcement performing the investigation for their support. He also mentioned the work of the Pilz employees who gave their all to ensure that the company made it through those dark days.
2nd place was awarded to Porsche AG, the energy provider EnBW Energie Baden-Württemberg and collectively the transport and logistics companies SVG Süd and smartSEC.