{"id":3543,"date":"2024-08-14T09:10:57","date_gmt":"2024-08-14T07:10:57","guid":{"rendered":"https:\/\/pilz-magazine.com\/de\/?p=3519"},"modified":"2024-09-11T10:26:23","modified_gmt":"2024-09-11T08:26:23","slug":"interview-consulting-services-globalservices","status":"publish","type":"post","link":"https:\/\/pilz-magazine.com\/en\/interview-consulting-services-globalservices\/","title":{"rendered":"\u201cUnique in scope and quality\u201d"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">Mr Bukowski, what are the duties of the worldwide consulting group?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">The con\u00adsulting group is part of Global Ser\u00advices. Our team has three main tasks. Cen\u00adtrally, we look after the devel\u00adop\u00adment of con\u00adsulting ser\u00advices for the Pilz Group world\u00adwide. Then we have around 400 ser\u00advice engi\u00adneers in our 42 national sub\u00adsidiaries who take care of imple\u00admen\u00adta\u00adtion.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sec\u00adondly, our team advises Pilz\u2019s global cus\u00adtomers, for example, branded goods man\u00adu\u00adfac\u00adturers with over a hun\u00addred pro\u00adduc\u00adtion sites world\u00adwide. They want machinery that is safe and com\u00adplies with the stan\u00addards and legal require\u00adments \u2013 and not just in one country. Global players like these want an inter\u00adna\u00adtion\u00adally con\u00adsis\u00adtent approach, whether that be tech\u00adnical spec\u00adi\u00adfi\u00adca\u00adtions, pro\u00adce\u00addures or training of employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And finally, we coor\u00addi\u00adnate the work of the Pilz ser\u00advice hubs estab\u00adlished world\u00adwide. These deliver con\u00adsulting ser\u00advices to coun\u00adtries where we don\u2019t have our own sales and ser\u00advice com\u00adpany.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Consulting is part of Pilz\u2019s services portfolio. What is the connection to the other services?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Con\u00adsulting is embedded in our ser\u00advices port\u00adfolio for the whole machine life\u00adcycle. When com\u00adpa\u00adnies con\u00adtact us, at first it is usu\u00adally a matter of defining cor\u00adpo\u00adrate stan\u00addards. Com\u00adpa\u00adnies need an insight into the jungle of require\u00adments and direc\u00adtives. Ini\u00adtially we help to estab\u00adlish their own stan\u00addards, in order to have a common under\u00adstanding.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-medium is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting-300x300.jpg\" alt class=\"wp-image-3605\" srcset=\"https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting-300x300.jpg 300w, https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting-150x150.jpg 150w, https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting-768x768.jpg 768w, https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting-540x540.jpg 540w, https:\/\/pilz-magazine.com\/en\/wp-content\/uploads\/sites\/24\/2024\/07\/Pilz-Juergen-Bukowski-Senior-Manager-Consulting.jpg 900w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\"><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThis way we manage to always stay one step ahead and can sup\u00adport our cus\u00adtomers at an early stage.\u201d<\/p>\n<cite>J\u00fcrgen Bukowski, Global Ser\u00advices Con\u00adsulting Senior Man\u00adager<\/cite><\/blockquote>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This is fol\u00adlowed by training and spe\u00adcific spe\u00adcialist training, to bring all employees up to the same level of knowl\u00adedge. Then we advise cus\u00adtomers and analyse machinery safety tasks that they are unable to resolve them\u00adselves. Our engi\u00adneering ser\u00advice is avail\u00adable if any defects are iden\u00adti\u00adfied or opti\u00admi\u00adsa\u00adtions are required.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Which consulting services does Pilz offer specifically?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019d like to high\u00adlight the con\u00adsulting offers \u201cMachinery Safety Eval\u00adu\u00ada\u00adtion\u201d and \u201cMachinery Accep\u00adtance\u201d. With Machinery Safety Eval\u00adu\u00ada\u00adtion the task is to scru\u00adti\u00adnise existing machinery \u2013 when a com\u00adpany takes over an existing pro\u00adduc\u00adtion site, for example. The avail\u00adable fleet of machinery must be inspected for defects and for com\u00adpli\u00adance with legal and cor\u00adpo\u00adrate stan\u00addards. The state machinery can be in con\u00adstantly sur\u00adprises you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The second task is Machinery Accep\u00adtance. All machines that are pur\u00adchased from new must meet the spec\u00adi\u00adfi\u00adca\u00adtions, of course, and have an EC dec\u00adla\u00adra\u00adtion of con\u00adfor\u00admity, for example. In this case we are often already on site at the machine builder\u2019s. That\u2019s because it is easier to rec\u00adtify any defects there, than when the machinery is already built into the pro\u00adduc\u00adtion plant.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">In future the issue of security will also play an important role. How are you dealing with this?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">In the field of safety we can assume defined pro\u00adtec\u00adtion goals and work with estab\u00adlished clas\u00adsi\u00adfi\u00adca\u00adtions and prob\u00ada\u00adbil\u00adi\u00adties. That makes our work easier.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cAnd finally, we are in a posi\u00adtion to sup\u00adport com\u00adpa\u00adnies of all sizes to the same level of quality across the world, over the whole machine life\u00adcycle.\u201d<\/p>\n<cite>J\u00fcrgen Bukowski, Global Ser\u00advices Con\u00adsulting Senior Man\u00adager<\/cite><\/blockquote>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Dealing with secu\u00adrity is more dif\u00adfi\u00adcult because pro\u00adtec\u00adtion goals can vary. Some machines or processes are more crit\u00adical than others, and require more pro\u00adtec\u00adtion. With secu\u00adrity, com\u00adpa\u00adnies can deter\u00admine what they want to pro\u00adtect. That makes dealing with secu\u00adrity more com\u00adplex. In this case it is even more impor\u00adtant for com\u00adpa\u00adnies to define their require\u00adments and pro\u00adtec\u00adtion goals at the start. Here too, our spe\u00adcial Indus\u00adtrial Secu\u00adrity ser\u00advices pro\u00advide sup\u00adport with a Pro\u00adtec\u00adtion Require\u00adments Analysis, as well as a more exten\u00adsive Risk Analysis to examine and increase cyber\u00adse\u00adcu\u00adrity. By the way, Indus\u00adtrial Secu\u00adrity will be an impor\u00adtant com\u00adpo\u00adnent of the EC Dec\u00adla\u00adra\u00adtion of Con\u00adfor\u00admity once the EU Machinery Reg\u00adu\u00adla\u00adtion applies from Jan\u00aduary 2027.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">How does Pilz manage to deliver services worldwide to the same quality?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">We con\u00adtin\u00adu\u00adally mon\u00aditor what is hap\u00adpening world\u00adwide in the field of machinery safety. We work closely with the Pilz Stan\u00addards Group, which deals with stan\u00addards for Pilz world\u00adwide and actively par\u00adtic\u00adi\u00adpates in many stan\u00addards and stan\u00addard\u00adi\u00ads\u00ada\u00adtion com\u00admit\u00adtees. We process the inno\u00adva\u00adtions or changes and pre\u00adpare internal training and white papers to share the infor\u00adma\u00adtion with national sub\u00adsidiaries. They, in turn, are experts on national spec\u00adi\u00adfi\u00adca\u00adtions and know the local par\u00adtic\u00adu\u00adlar\u00adi\u00adties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use a world\u00adwide, uni\u00adform method\u00adology and stan\u00addard\u00adised processes for internal knowl\u00adedge transfer. Our global ser\u00advices process is cer\u00adti\u00adfied to ISO 9001. This way we manage to always stay one step ahead and can sup\u00adport our cus\u00adtomers at an early stage.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">How does our consulting offer benefit our customers?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Cus\u00adtomers can be cer\u00adtain that, with Pilz, they are always on the safe side. We relieve them of the burden involved in guar\u00adan\u00adteeing safe, com\u00adpliant machinery. Many of our con\u00adsul\u00adtants are also trainers, and vice-versa. This means that we can approach our tasks with a high degree of prac\u00adtical rel\u00ade\u00advance. And finally, we are in a posi\u00adtion to sup\u00adport com\u00adpa\u00adnies of all sizes to the same level of quality across the world, over the whole machine life\u00adcycle. I think that\u2019s unique in scope and quality.<\/p>\n\n\n\n<div class=\"wp-block-group link-pilz is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.pilz.com\/en-INT\/services\" target=\"_blank\" rel=\"noreferrer noopener\">Ser\u00advices port\u00adfolio for Safety and Secu\u00adrity <\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Whether it\u2019s a medium-sized machine builder or a global player \u2013 Pilz sup\u00adports com\u00adpa\u00adnies world\u00adwide with a com\u00adpre\u00adhen\u00adsive ser\u00advices port\u00adfolio. In an inter\u00adview, J\u00fcrgen Bukowski, Global Ser\u00advices Con\u00adsulting Senior Man\u00adager, Pilz GmbH &amp; Co. KG, presents the com\u00adpo\u00adnent \u201cCon\u00adsulting\u201d.<\/p>\n","protected":false},"author":29,"featured_media":3606,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[17,62,24],"tags":[],"class_list":["post-3543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","category-issue-2-2024","category-pilz-talking"],"acf":[],"_links":{"self":[{"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/posts\/3543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/comments?post=3543"}],"version-history":[{"count":2,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/posts\/3543\/revisions"}],"predecessor-version":[{"id":3778,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/posts\/3543\/revisions\/3778"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/media\/3606"}],"wp:attachment":[{"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/media?parent=3543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/categories?post=3543"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pilz-magazine.com\/en\/wp-json\/wp\/v2\/tags?post=3543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}